bbaj Terms and Conditions

1 General Introduction and Applicability

These terms and conditions ("Terms") govern the use of the bbaj platform and all services included within it. By visiting the bbaj website, opening an account, playing any game, or participating in any betting activity, you are considered to have unconditionally accepted these Terms.

These Terms form a legally binding agreement between bbaj and the user. If you do not agree with any part of these Terms, please refrain from using this platform.

2 Account Registration and Eligibility

2.1 Registration Requirements

To create an account on bbaj, you must meet the following requirements:

• You must be at least 21 years of age.
• Online betting and gaming services must be legally permitted in the country or region where you reside.
• All information provided must be true, accurate, and complete.
• Each individual may operate only one account.
• You must play under your own name and with your own funds.

2.2 Identity Verification

bbaj reserves the right to verify a user's identity at any time. A copy of a national ID card, passport, or other government-issued identification may be requested when necessary. bbaj has the authority to temporarily suspend deposits, withdrawals, or bonus claims until verification is complete.

2.3 Account Security

Keeping your account login information confidential is your own responsibility. Sharing your password or account access with any third party is strictly prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

3 Deposit and Withdrawal Policy

3.1 Accepted Payment Methods

The following payment methods are accepted for transactions on bbaj:

• bKash
• Nagad
• Rocket (Dutch-Bangla Bank mobile wallet)
• Upay

3.2 Deposit Limits

The minimum deposit amount is ৳100 and applies to each payment method. bbaj may set a maximum deposit limit at any given time in accordance with applicable rules.

3.3 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals must be made using the same payment method used for the deposit. Withdrawals may be delayed if identity verification has not been completed.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New users are eligible for a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000; or a deposit of ৳12,000 gives the maximum ৳10,000 bonus for a total balance of ৳22,000.

4.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. Wagering is calculated based on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳2,000 bonus × 25 = ৳50,000 must be wagered before withdrawing any winnings from the bonus.

4.3 General Bonus Usage Policy

• Each promotion has a specific validity period; the bonus will be automatically cancelled once the period expires.
• Bonus balance cannot be withdrawn before the wagering requirement is completed.
• If bonuses are misused through multiple accounts or from the same device, the account may be suspended.
• bbaj reserves the right to modify, suspend, or cancel any bonus offer at any time.

5 Betting and Gaming Rules

5.1 Betting Policy

bbaj offers betting on various sports including cricket, football, and kabaddi, as well as various gaming options including slots and live casino. Once a bet is finalized, it cannot be changed or cancelled, although bbaj may take discretionary action in specific cases.

5.2 Technical Issues and Disputes

If any game or bet remains incomplete due to a technical error or server issue, bbaj's decision will be considered final. bbaj reserves the right to recover any funds incorrectly credited due to a system error.

5.3 Prohibited Activities

The following activities are strictly prohibited:

• Using any software, bots, or automation tools to bet or play games.
• Match fixing or attempting to influence outcomes through any other dishonest means.
• Stealing another user's account information or gaining unauthorized access.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Using the platform for money laundering or any illegal financial activity.

6 VIP Program and Loyalty Benefits

bbaj's loyalty program has three tiers: Bronze, Silver, and Gold. Weekly cashback benefits are provided at each tier:

• Bronze tier: up to 0.3% weekly cashback.
• Silver tier: up to 0.5% weekly cashback.
• Gold tier: up to 0.8% weekly cashback.

Promotion to a higher tier is earned through continued betting activity. bbaj reserves the right to change the terms of VIP benefits and cashback rates.

7 Responsible Gaming

bbaj places the highest priority on responsible gaming. We believe that entertainment should be enjoyed within limits, and should never become a cause of addiction or financial problems.

Users can contact our support team to set deposit limits on their account, apply session restrictions, or request a temporary break (self-exclusion). For more details on responsible gaming, please visit our Responsible Gaming page.

8 Privacy and Data Protection

bbaj is committed to protecting your personal information. The platform uses SSL encryption technology to keep your data and financial transactions secure. We never sell your personal information to third parties.

Full details on how your information is collected, stored, and used can be found on our Privacy Policy page.

9 Account Suspension and Closure

9.1 bbaj's Rights

bbaj reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If fraudulent, dishonest, or illegal activity is suspected.
• If false information is provided or identity verification fails.
• At the direction of a regulatory or legal authority.

9.2 User Rights

You may request closure of your account at any time. If wagering requirements have been met before the account is closed, the available balance may be withdrawn.

10 Limitation of Liability

bbaj provides its services on an "as is" basis. We make every effort to ensure continuous platform availability, but temporary disruptions may occur due to technical maintenance, server upgrades, or unforeseen circumstances.

To the extent permitted by law, bbaj will not be liable for any indirect, incidental, or special damages. Users participate in betting and gaming activities knowingly and at their own risk.

11 Dispute Resolution

If a dispute arises, please contact our customer service team directly in the first instance. We are committed to resolving any issue through discussion. The user agrees that bbaj's final decision will be binding.

12 Changes to the Terms

bbaj reserves the right to amend, update, or change these Terms at any time. Updated terms will take effect from the moment they are published on the website. Continued use of the platform after any changes will be considered acceptance of the new terms. We recommend visiting this page regularly.

13 Contact and Support

If you have any questions or queries about these Terms, please contact our support team:

• 24/7 Live Chat — available directly through the platform.
• Email: [email protected]

Our support is available in both Bengali and English.